24 Hour Voice Mail Service
For your convenience, all OneSource locations are covered by a 24 hour voice mail service, 7 days a week. When leaving your message, please indicate you are a client in need of assistance and we will address your needs as soon as possible.

Same Day Call Back Policy
When you place a same day job order request, OneSource will call you back with timely progress reports on the status of the position(s). For a next day job order, OneSource will provide updates periodically throughout the day.

Automated Database
We use a powerful computer network to operate our StaffSuite System. This advanced tool connects all of our branch office databases and helps to ensure quality matches between employee skills and your specific needs. We can track employee performances, attendance, and it also serves as a link between all OneSource locations.

Multiple Locations
OneSource Staffing has locations throughout Pennsylvania, New York and New Jersey to recruit more candidates and conveniently service your staffing needs. If your business has multiple locations, OneSource has the ability service them while maintaining one point of contact, if that is the client’s preference.

In Depth Interview Process and Applicant Evaluations
Every applicant goes through an extensive behavioral interview process. This rigorous process provides insight into the candidate's experience level, skill level, past work performance and character. OneSource believes that past behavior predicts future performance. Work References are conducted for each applicant prior to assignment or referral. An applicant's overall work performance, initiative, attitude and interaction with others is assessed. Dates of employment, job title, and eligibility for rehire are also verified. All applicants are tested prior to being sent on any assignments.

For Light Industrial placements, we use the Purdue Pegboard to gauge manual dexterity and assembly skills. In addition, OneSource uses a 4-part written light industrial evaluation to determine skill levels in problem solving, basic math and measurement abilities. This evaluation, along with our comprehensive application, reference checking and thorough interview gives us the information necessary to place light industrial associates in positions where they are more likely to succeed.

For Office Support placements, OneSource utilizes comprehensive automated testing programs to gauge skill levels in word processing, spreadsheet, typing, data entry, customer service and general clerical aptitude. On average a clerical applicant spends 1-1/2 to 2 hours in our office completing our application, 2-page written clerical evaluation, software testing and personal interview. This comprehensive process allows us to gain detailed knowledge of applicants work experience, ability and attitude. OneSource believes this additional time spent is paramount to successful candidate placement.

Employee and Applicant Drug Screening
OneSource has a substance Abuse and Drug Free Workplace policy for permanent and temporary associates. All associates are subject to random drug testing, and any associate injured while in our employment is screened for illegal drugs or alcohol if probable cause exists. OneSource can also perform pre-employment drug screening per request.

Confidential Interview Rooms
Should a client desire to conduct further interviews in a setting other than their own, OneSource can provide confidential rooms for the interview process.

Employee Benefits
OneSource provides a wide variety of employee benefits that support our recruiting and retention efforts. Our field employees currently receive: Personalized Services, Competitive Wages, Medical Insurance, a Prescription Card, Referral Bonuses, Skills Training, Employee of the Month Awards, Monthly Contests & Giveaways, Career Placement Assistance, and they are Paid Weekly with the option of receiving a paper check, Direct Deposit, or a company Debit Card.

On-Site Employee Management
For clients using 40 or more temporary workers, OneSource can provide a staffing manager who can be on-site during shifts to monitor the temporary workers. The person would track attendance, monitor productivity, and handle any matters that arise, which ensures reduced turnover and that the required number of associates are present for each shift. OneSource can also install hand-scanning time-tracking technology that accurately tracks the employee’s time spent at work to the minute and prevents any false punches.

Quality Control Programs
OneSource tracks the progress of each field employee as well as itself. Arrival and performance checks are made with supervisors at regular intervals and final evaluations are documented. A quality control form is sent to each supervisor and field employee for his/her honest feedback on the individual or assignment as well as OneSource’s service. All responses are entered into our systems and are tallied for our Quality Control Review.

Custom Reports
OneSource can generate customized weekly or monthly reports on employee wages, costs, hours, job duties and duration of assignments, or whatever the client’s needs specify.

Insurance Protection
OneSource carries General Liability, Professional Liability, Fidelity Bonding, Automobile Liability, Excess Liability, Worker's Compensation, Unemployment, Bodily Injury, Property Damage and Errors and Omissions insurance. All limits are above industry averages.